Privacy Policy

1. Introduction

Shanghai Wangmin Network Technology Co., Ltd., operating under the brand name ProsperLink, is committed to protecting the privacy of every individual who interacts with our website, services, and platforms. ProsperLink provides professional computer systems design and integrated services within the Professional, Scientific, and Technical Services sector. This Privacy Policy explains in detail how we collect, use, store, share, and protect personal information that you provide to us or that we gather when you visit our website at https://www.prosperlink.buzz or engage with our services.

We encourage you to read this document carefully so that you fully understand our practices regarding your personal data. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.

This policy applies to all users of the ProsperLink website, including visitors, prospective clients, active clients, and any other individuals whose personal data we may process in the course of our business operations. We are dedicated to handling your information responsibly and in compliance with applicable data protection laws and regulations wherever we operate.

2. Information We Collect

We collect several categories of information to provide, maintain, and improve our computer systems design and consulting services. The types of information we collect depend on how you interact with us and which services you use.

Personal Identification Information: When you fill out a contact form, request a consultation, or otherwise communicate with us, we may collect your full name, email address, phone number, company name, job title, and any other information you voluntarily provide in your message. This information is essential for us to respond to your inquiries and deliver our services effectively.

Technical and Usage Information: When you visit our website, our servers automatically record certain information sent by your browser. This may include your Internet Protocol (IP) address, browser type and version, operating system, device type, referring URLs, pages visited, the date and time of each visit, and other diagnostic data. This information helps us understand how visitors use our website and allows us to improve the user experience.

Communication Records: We retain copies of communications you send to us, including emails, contact form submissions, and any attachments. We use these records to provide customer support, respond to inquiries, and maintain a history of our interactions for quality assurance purposes.

Business Information: If you engage our services, we may collect additional business-related information necessary to execute our projects, including project specifications, system requirements, technical documentation, and other data relevant to the services we provide.

3. How We Collect Your Information

We collect information through multiple channels, always striving to be transparent about our data collection practices.

Direct Collection: The majority of personal information we hold is provided directly by you. This occurs when you submit our contact form, send us an email at hello@prosperlink.buzz, call us at +19498793818, or communicate with our team through any other direct channel. You are never required to provide personal information, but certain services may be unavailable without it.

Automated Collection: As you navigate our website, we automatically collect technical data using cookies, server logs, and similar technologies. This collection occurs passively and does not require any action on your part. We detail our use of cookies in Section 7 of this policy.

Third-Party Sources: On occasion, we may receive information about you from third-party platforms, such as analytics providers or business partners, but only when those third parties have obtained your consent to share such data or when there is another lawful basis for the transfer.

4. Purpose of Data Processing

We process personal data for specific, explicit, and legitimate purposes. We do not process personal data in ways that are incompatible with the purposes for which it was originally collected.

The primary purposes for which we process your data include: responding to your inquiries and providing information about our services; delivering, maintaining, and improving our computer systems design and consulting services; managing our client relationships, including billing, reporting, and communications; analyzing website usage to enhance functionality and user experience; complying with legal obligations and regulatory requirements; protecting our rights, property, and safety, as well as the rights, property, and safety of our users and the public; and sending you relevant updates, newsletters, or promotional materials, but only where you have provided explicit consent to receive such communications.

5. How We Use Your Information

We use the information we collect in a manner consistent with the purposes described in this policy. Specifically, we use your information for the following activities.

Service Delivery: Your information enables us to provide the professional services you have requested. This includes using your contact details to communicate about project milestones, deliverables, timelines, and any issues that arise during an engagement.

Website Improvement: Technical and usage data helps us identify which parts of our website are most valuable to visitors, where users encounter difficulties, and how we can improve the overall browsing experience. We analyze trends and user behavior in aggregate, without identifying specific individuals.

Communication: We use your contact information to respond to your questions, provide requested information, and send administrative notices related to your use of our services. With your consent, we may also send you newsletters, industry insights, and information about new services that may interest you.

Legal Compliance: We may use and disclose your information as required by applicable law, regulation, legal process, or governmental request. This includes responding to subpoenas, court orders, or other lawful requests from public authorities.

Business Operations: We use aggregated and anonymized data for internal business analysis, financial reporting, strategic planning, and other operational purposes. Aggregated data cannot be used to identify any individual person.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share personal information only in the limited circumstances described below.

Service Providers: We engage trusted third-party companies and individuals to perform functions on our behalf, such as website hosting, data analytics, email delivery, and customer support. These service providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of that data.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, including courts, government agencies, or law enforcement bodies. We will make reasonable efforts to notify you before making such a disclosure, unless prohibited by law.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.

With Your Consent: We may share your information for any other purpose with your explicit, informed consent. You retain the right to withdraw such consent at any time.

Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, respond to a government request, or protect the safety of any person.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. A cookie is a small text file that a website stores on your device when you visit it.

Types of Cookies We Use: We use session cookies, which expire when you close your browser and are essential for the proper functioning of certain website features. We also use persistent cookies, which remain on your device for a set period and help us recognize you when you return to our website. Additionally, we may use analytical cookies to collect aggregated information about how visitors navigate our site, which pages are most popular, and how users interact with our content.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies, delete existing cookies, or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website and may prevent some features from working as intended.

Third-Party Tracking: We may use third-party analytics services that employ their own cookies and tracking technologies. These third parties have their own privacy policies governing the use of data they collect. We encourage you to review the privacy policies of any third-party services that we integrate with our website.

8. Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the nature of the information and the purpose for which it is held.

Contact and Inquiry Data: Information submitted through our contact forms or via email is retained for a period of up to three years from the date of last communication, unless a longer retention period is required for legal or business purposes. This allows us to maintain continuity in our communications with you and provide consistent service.

Client Project Data: Information related to active or completed client engagements is retained for the duration of the engagement and for a period of up to seven years thereafter, to comply with legal, regulatory, and contractual obligations, and to defend against potential legal claims.

Technical and Usage Data: Automatically collected technical data is typically retained in an aggregated and anonymized form indefinitely for analytical purposes. Raw server logs are retained for a maximum of twelve months before being permanently deleted.

When the applicable retention period expires, we securely delete or anonymize your personal data so that it can no longer be associated with you. You may request earlier deletion of your data as described in Section 10 of this policy.

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Technical Measures: We employ industry-standard security practices including data encryption in transit and at rest, firewalls, secure server configurations, regular vulnerability assessments, and restricted access controls. Our systems are monitored continuously for potential security threats and anomalies.

Organizational Measures: Access to personal data is limited to employees and contractors who have a legitimate business need to access it. All personnel with data access rights are bound by confidentiality obligations and receive regular training on data protection and privacy best practices. We maintain documented security policies and procedures that are reviewed and updated periodically.

Limitations: While we strive to protect your personal information using commercially reasonable means, no method of electronic storage or transmission over the Internet is one hundred percent secure. We cannot guarantee absolute security of your data. In the event of a security breach, we will follow our incident response procedures as described in Section 16.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. We are committed to honoring these rights in accordance with applicable law.

Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format upon verification of your identity.

Right to Rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We will respond to such requests within a reasonable timeframe.

Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data. We will comply with such requests unless we have a legitimate legal or business reason to retain the information, such as compliance with a legal obligation or the establishment or defense of legal claims.

Right to Restrict Processing: You may request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to its processing.

Right to Data Portability: Where technically feasible, you have the right to receive your personal data in a portable format and to have it transferred to another service provider of your choice.

Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where the processing is based on our legitimate interests. We will cease processing for such purposes upon receiving your objection.

To exercise any of these rights, please contact us using the details provided in Section 18. We may need to verify your identity before processing your request. We will respond to all valid requests within the timeframes required by applicable law.

11. Privacy for Children

Our website and services are not directed toward, nor intended for use by, individuals under the age of eighteen. We do not knowingly collect personal information from children under the age of eighteen. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the details provided in Section 18 of this policy.

If we become aware that we have inadvertently collected personal data from a child under the age of eighteen without verifiable parental consent, we will take prompt steps to delete that information from our systems and records. We take the privacy of children seriously and encourage parents and guardians to monitor the online activities of minors under their care.

We do not condition participation in any of our services on the disclosure of more personal information than is reasonably necessary. We comply with all applicable laws and regulations concerning the collection and processing of data relating to minors, including the Childrens Online Privacy Protection Act where applicable.

12. International Data Transfers

ProsperLink is based in Shanghai, China, and our primary data processing activities occur within the territory of the Peoples Republic of China. However, as a provider of computer systems design and integrated services to clients worldwide, we may need to transfer personal data across international borders.

When we transfer personal information to countries outside your home jurisdiction, we take appropriate safeguards to ensure that your data receives an adequate level of protection. These safeguards may include entering into standard contractual clauses, relying on adequacy decisions where applicable, or implementing binding corporate rules for intra-group transfers.

By using our website and services, you acknowledge that your personal information may be transferred to and processed in countries that may have data protection laws different from those in your country of residence. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

13. Third-Party Services and Links

Our website may contain links to third-party websites, plugins, and applications that are not owned or controlled by ProsperLink. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.

When you leave our website, we encourage you to read the privacy policy of every website you visit. Our inclusion of hyperlinks to third-party websites does not imply any endorsement of the material on such websites or any association with their operators. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may also use third-party service providers to support various aspects of our business operations, as described in Section 6. These providers are carefully selected, and we enter into data processing agreements with them to ensure they handle your personal information in compliance with applicable data protection laws.

14. Do Not Track Signals

Some web browsers offer a Do Not Track feature that signals to websites that the user does not wish to have their online activity tracked. At present, there is no universally accepted standard for how websites should respond to Do Not Track signals. Consequently, our website does not currently alter its behavior or change its data collection practices when it receives a Do Not Track signal from your browser.

We continue to monitor developments in this area and may update our practices if a consensus standard emerges. In the meantime, you can control tracking through the cookie management settings in your browser and through the other rights described in Section 10 of this policy.

For more information about Do Not Track, please visit the website of the relevant regulatory body or technology standards organization in your jurisdiction.

15. California Privacy Rights

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and other applicable California privacy laws. This section describes those rights and explains how you can exercise them.

Right to Know: You have the right to request information about the categories of personal information we have collected about you, the sources from which we collected it, the purposes for collecting it, and the categories of third parties with whom we have shared it. You may also request a copy of the specific pieces of personal information we have collected about you.

Right to Delete: Subject to certain exceptions, you have the right to request that we delete the personal information we have collected from you. We will comply with verifiable requests unless an exception under applicable law applies.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under California law. This means we will not deny you services, charge you different prices, or provide a different level or quality of services because you chose to exercise your privacy rights.

To exercise your rights under California law, please submit a verifiable consumer request using the contact details in Section 18. We may ask you to provide information that will enable us to verify your identity before responding to your request.

16. Data Breach Notification

In the unfortunate event of a data breach that compromises the security, confidentiality, or integrity of your personal information, we have established procedures to respond promptly and effectively.

Upon discovering a breach, we will take immediate steps to contain and mitigate the impact. We will conduct a thorough investigation to determine the nature and scope of the breach, the categories of data affected, and the individuals whose information may have been compromised. Where required by applicable law, we will notify affected individuals and relevant regulatory authorities without undue delay.

Our breach notifications will describe, to the extent known, the nature of the breach, the types of information involved, the steps we have taken or plan to take to address the breach, and any measures affected individuals can take to protect themselves from potential harm. We will also provide contact information for any questions or concerns related to the breach.

We maintain an incident response plan that is tested and updated periodically to ensure our team is prepared to respond effectively to data security incidents.

17. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, operational requirements, or legal obligations. When we make material changes, we will update the effective date at the top of this page and post a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any modifications to this policy will constitute your acknowledgment of the changes and your consent to abide by the updated terms.

If we make changes that materially alter the way we handle your personal information, we will make reasonable efforts to notify you directly via email or through a notice on our website before the changes take effect. For significant changes that require your consent, we will seek your consent before applying the new practices to your data.

Historical versions of this Privacy Policy are available upon request. We maintain an archive of previous policy versions for transparency and accountability purposes.

18. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using the details below. We take all privacy-related inquiries seriously and will respond within a reasonable timeframe.

You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe that our processing of your personal data violates applicable data protection laws. We encourage you to contact us first so that we may address your concerns directly.